FAQ

Frequently asked questions.

Answers for dealerships evaluating AutoRaptor CRM, internet lead management, desking, billing, training, and integrations.

I don’t need to install software to use AutoRaptor? How is that possible?

AutoRaptor is an online application. All your team needs is a computer or device with an Internet connection, so the CRM can be used from anywhere with web access.

How does AutoRaptor save me money?

AutoRaptor is web-based, simple to use, and does not require expensive software, additional equipment, or a dedicated in-house IT resource.

How does AutoRaptor increase my sales?

AutoRaptor keeps customer information, activity history, calls, emails, appointments, and follow-up organized in one place so salespeople can build stronger relationships.

How does AutoRaptor work with e-leads and Internet inquiries?

Internet leads flow into AutoRaptor from multiple sources, creating a permanent record with customer and vehicle information for faster follow-up.

Can I send email from the AutoRaptor application?

Yes. Email support lives inside each up sheet, and teams can use templates, quotes, photos, links, and customer-specific details without leaving the CRM.

How will I be billed for AutoRaptor once I sign up?

AutoRaptor billing is handled monthly, with options for longer contract terms that can create additional savings.

How easy is AutoRaptor to use?

AutoRaptor is designed to be simple, even for users with limited computer experience. The goal is a CRM your whole sales team can actually use.

Does AutoRaptor offer training?

Yes. AutoRaptor trains users on the basics and offers online support. Training typically happens virtually with phone and screen-sharing technology.

Why use a CRM, specifically AutoRaptor, to make more money?

A CRM gives your dealership a complete record of customer history, quotes, vehicles, contact details, and conversations so relationships do not depend on paper notes or memory.

Will AutoRaptor integrate with my current DMS?

AutoRaptor integrates with most major DMS and inventory providers and complements DMS systems by adding relationship management workflows.